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Subsidy Tracker Parent Company Summary
Parent Company Name: Sitel Group
Ownership Structure: privately held
Headquartered in: Florida
Major Industry: miscellaneous services
Specific Industry: outsourced services
| Subsidy Summary | Subsidy Value | Number of Awards |
| State/Local | $17,586,941 | 39 |
| Federal (grants and allocated tax credits) | $0 | 0 |
| TOTAL | $17,586,941 | 39 |
| Loan / Bailout Summary | Total Face Value | Number of Awards |
| State/Local loans, bond financing and venture capital | $0 | 0 |
| Federal loans, loan guarantees and bailout assistance (not including repayments) | $0 | 0 |
| TOTAL | $0 | 0 |
Time Period for State and Local Awards: Earliest year of data: 1995. Availability of data for earlier years varies greatly from program to program. The majority of the listings for this parent company are for the period since 2009.
Time Period for Federal Awards: FY2000 to the present
Notes: Dollar totals do not include awards for which no subsidy value is disclosed.
Links: For a summary of this company's regulatory violations see its Violation Tracker summary page
here.
| Top 5 States for state/local awards | Total Subsidy $ | Number of Awards |
| Kentucky | $6,000,000 | 1 |
| Florida | $4,240,000 | 3 |
| Kansas | $3,085,000 | 1 |
| Oklahoma | $1,200,317 | 21 |
| New York | $1,000,000 | 1 |
| All other | $2,061,624 | 12 |
Individual Subsidy Records:
Click on the company name for more information on each subsidy award.
| Company | Location | Subsidy Source | Year | Subsidy Value  . | Loan/Bailout Value | Type of Subsidy |
| Sitel Operating Corporation | Kentucky | state | 2008 | $6,000,000 | | tax credit/rebate |
| Sykes Enterprises, Inc | Kansas | local | 2022 | $3,085,000 | | grant/loan hybrid program |
| Sykes Enterprises Inc. | Florida | state | 2000 | $2,000,000 | | grant |
| Sykes Enterprises, Inc. | Florida | state | 2000 | $2,000,000 | | grant |
| Sitel Operating Corporation | New York | state | 2008 | $1,000,000 | | grant |
| Sykes Enterprises, Inc. | Tennessee | state | 2016 | $502,000 | | grant |
| ICT Group, Inc. | Pennsylvania | state | | $500,000 | | grant |
| Sykes Enterprises, Inc. | Virginia | state | 2018 | $400,000 | | training reimbursement |
| ICT Group, Inc. | Pennsylvania | state | | $300,000 | | tax credit/rebate |
| Sykes Enterprises, Incorporated | Florida | state | 2012 | $240,000 | | tax credit/rebate |
| SYKES ENTERPRISES INC | Arkansas | state | 2010 | $133,554 | | tax credit/rebate |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2009 | $89,864 | | grant |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2010 | $86,522 | | grant |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2010 | $84,951 | | grant |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2010 | $84,866 | | grant |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2009 | $81,195 | | grant |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2009 | $80,321 | | grant |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2009 | $77,659 | | grant |
| SITEL OPERATING CORP #2 | Oklahoma | state | 2010 | $72,034 | | grant |
| Sitel | Nevada | state | 2016 | $64,700 | | tax credit/rebate |
| Sitel | Nevada | state | 2016 | $64,677 | | tax credit/rebate |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2010 | $51,850 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2010 | $49,005 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2009 | $48,152 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2010 | $46,018 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2009 | $45,386 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2009 | $43,255 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2011 | $42,808 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2010 | $42,620 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2010 | $41,619 | | grant |
| SITEL OPERATING CORP #1 | Oklahoma | state | 2009 | $40,661 | | grant |
| SITEL CORPORATION | Alabama | state | 2008 | $36,091 | | cost reimbursement |
| Sykes Enterprises | Virginia | state | 2010 | $35,600 | | training reimbursement |
| SITEL | Oklahoma | state | 2009 | $34,199 | | training reimbursement |
| SITEL | Oklahoma | state | 2011 | $32,132 | | training reimbursement |
| SITEL | Oklahoma | state | 2008 | $25,200 | | training reimbursement |
| SYKES ENTERPRISES INCORPORATED | South Carolina | state | | $9,977 | | training reimbursement |
| SYKES ENTERPRISES INC | Maine | state | 2012 | $7,716 | | property tax abatement |
| Sitel | Nevada | state | 2016 | $7,309 | | tax credit/rebate |
| SITEL Corporation | Tennessee | state | 2008 | undisclosed | | training reimbursement |
| SITEL Corporation | Tennessee | state | 2008 | undisclosed | | training reimbursement |
| Sykes Enterprises, Inc. | Massachusetts | state | 1995 | undisclosed | | tax credit/rebate |
